Terms and conditions

1. The agreement

These terms are the agreement between you and Chris Winfield-Blum trading as My Reflections (Adelaide, South Australia) when you create an account, use My Reflections on iOS, Android or at go.myreflections.app, use inbound webhooks, or browse this website. They also serve as the Terms of Use / EULA for App Store and Google Play auto-renewing subscriptions. If you do not agree, do not use the service.

2. The service

My Reflections is a structured reflection journal for personal and group practice. Free includes unlimited core reflections, Insights, goals, personal tags, reminders, and joining groups you are invited to. Professional adds photo journals, creating and managing groups (standard plan up to five members), scheduled reflections, and inbound webhooks. Feature details and prices are shown in the app and on pricing pages at the time of purchase and may change.

My Reflections is available on iOS, Android and the web. Feature availability can differ slightly by platform; the in-app screens show what applies on your device.

3. Your writing

Reflections, highlights, lowlights, tags, goals, reports and media you upload stay yours. We do not claim copyright in them. You grant us a limited licence to host them, show them back to you, process them to provide Insights and optional Reflection Bot scoring, and share them only when you explicitly choose to (groups, public deep-dive links, or support).

4. Accounts

You are responsible for the email and sign-in method attached to your account, and for keeping credentials secure. One person should use one account. You must provide accurate information and keep it reasonably up to date.

5. Acceptable use

Do not attempt to break, scrape, reverse engineer or overload the service. Do not use it to store or share content that is illegal where you are, that infringes others’ rights, or that you do not have permission to record. Do not abuse inbound webhooks or API keys (for example flooding pending reflections, sharing keys publicly, or probing other accounts). Treat public deep-dive links as public documents. We may suspend or terminate an account that puts other people’s data or the service itself at risk.

6. Paid plans, trials and refunds

Professional and other paid plans are billed in advance. Prices and currencies are those shown at checkout. Cancelling stops the next renewal; it does not delete your writing unless you ask us to.

Apple App Store

Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. After cancellation you keep Professional features until the period ends. Manage or cancel in your Apple ID account settings. Restoring purchases requires the same Apple ID used to subscribe. Introductory offers such as a free trial, if offered, are described in App Store Connect and the product screen. Refunds for Apple purchases follow Apple’s policies.

Google Play

Payment is charged through your Google account at confirmation of purchase. Subscriptions renew automatically unless cancelled according to Google Play’s rules and the product screen. After cancellation you keep Professional features until the period ends. Manage or cancel in Google Play subscription settings. Restoring purchases requires the same Google account used to subscribe. Refunds for Google Play purchases follow Google’s policies.

Web (Stripe)

Web subscriptions are processed by Stripe. Manage or cancel through the Stripe customer portal linked from the web app. Refunds for web purchases are handled by us in line with Australian Consumer Law and any stated trial or guarantee; contact [email protected].

A subscription bought on iOS is managed in the App Store; one bought on Android is managed in Google Play; one bought on the web is managed in Stripe. Those store channels are not interchangeable for cancellation, even though Professional entitlement syncs to the same account when configured.

7. Groups, sharing and public deep dives

Groups are invite-only spaces, not a public social network. You are responsible for what you share into a group and for how you distribute public deep-dive links. Other members see only what group settings and your choices allow.

8. Inbound webhooks and API keys

Professional inbound webhooks let other tools create pending reflections for your account. You must keep API keys confidential, rotate them if exposed, and use them only for your own account. We may rate-limit or revoke keys that threaten the service.

9. Not therapy; availability; Australian Consumer Law

My Reflections is a productivity and reflection tool. It is not medical, psychological or therapeutic advice, and Reflection Bot is not a clinician. The service is provided on an “as available” basis. We aim for reliability but do not guarantee uninterrupted access.

Nothing in these terms excludes rights you cannot waive under the Australian Consumer Law. Where we are allowed to limit liability, our aggregate liability for a claim relating to the service is limited to the amounts you paid us for Professional in the three months before the claim, or AUD $100 if you paid nothing, except where liability cannot be limited by law.

10. Ending the account

You can stop using the service at any time. To delete your account and associated writing, email [email protected] from the address on the account (in-app deletion is not available yet). Export first from the app if you want a copy. We may suspend or end access for breach of these terms, or end the service with reasonable notice; in a shutdown we will give a window to export where practical.

11. Governing law and contact

These terms are governed by the laws of South Australia, Australia. Courts in South Australia have non-exclusive jurisdiction, without limiting mandatory consumer protections where you live.

Questions about these terms go to [email protected].